Here are the advantages a small business has over a large IT company:

Specialized services
If you are looking for specialized services, such as educational endowment technology, legal services, etc., it is best to hire a boutique technology firm that specializes in that particular field. These boutique firms not only keep abreast of their respective field but are also aware of the upcoming global trends, changes in their field and thus can offer unmatched services. The larger firms that sell everything under your cart can never match the experience and expertise of boutique firms that cater to specific services.

responsive management
A small IT company will have fewer layers and the consultants working on your solution are more likely to be more responsive to your ideas and problems. Also, with fewer layers between management and the customer, it is quite likely that customers will deal directly with senior management and as such the response would be much quicker.

The consultants would be personally reviewing the project, with greater operational transparency. As such, the customer would be kept informed throughout the progress of the project, something that is unlikely in the case of a large IT company with too many intermediate levels.

Additionally, a smaller company would also mean that you would have a dedicated team working solely on your project from start to finish, ensuring fewer hiccups and timely project completion.

flexibility
Compared to larger teams, boutique IT consulting firms are more flexible in their approach. You’ll find them more helpful and accommodating than their larger counterparts. Also, at times, we find that information doesn’t filter down properly to the downline, which certainly doesn’t happen with smaller teams. In other words, you’ll have a small, dedicated team working wholeheartedly on your project.

Responsibility
Boutique firms are very close. Employees are directly responsible for their performance. Therefore, they are more attentive to the client and their queries.

Your feedback is valuable to a boutique firm
Unlike big firms with many clients, your comments and reviews about a boutique firm are really important to them. Therefore, they will leave no stone unturned to guarantee the full satisfaction of their client. Often times, boutique consulting firms go the extra mile to keep their clients happy, something you might not expect from a larger firm with its rigid protocols.

Aside from the above, boutique IT consulting firms have a more streamlined organizational structure and tight control of their overhead. Therefore, they can offer competitive prices to their customers. Most importantly, these companies thrive on the goodwill of their clients, and as such, you can expect exceptional customer service both during and after project completion.